Accessibility at imagineNATIVE


All Screenings are CLOSED CAPTIONED

The imagineNATIVE Film + Media Arts Festival strives to provide an accessible environment and positive festival experience for all patrons. We are committed to developing and maintaining Accessibility for Ontarians with Disabilities Act (AODA) standards via the Path to 2025. All staff and volunteers have completed the AODA online training for more awareness and are attentive to our patrons’ needs.

All of our venues are wheelchair accessible. All service animals, guide dogs, and support persons are welcome at the venues.

Please check our screening schedule for films with closed/open captioning and subtitles.

A “Lobby Pass” will be available at Guest Services Desk at the TIFF Bell Lightbox during the Festival. The Lobby Pass is designed to assist guests who are unable to wait in the standard queue due to visible and nonvisible disabilities by providing them with early entrance into the cinema. The Lobby Pass is also available to Elders.

For more detailed information on our Festival accessibility, visit


Festival Venues

Screening Venues

+ Hot Docs Ted Rogers Cinema - 506 Bloor Street West, 416.964.2111
Click here for venue accessibility information

+ TIFF Bell Lightbox - 350 King Street West, 416.599.8433
Click here for venue accessibility information

Events Venues

+ Native Canadian Centre of Toronto - 16 Spadina Road, 416.964.9087
Click here for venue accessibility information

+ Art Crawl - 401 Richmond Street West, 416.595.5900
Click here for venue accessibility information

+ Horseshoe Tavern - 370 Queen St West, 416.598.4226
Click here for venue accessibility information

+ Steamwhistle (Pilsner Hall) - 255 Brenmer Rd, 416.362.2337
Click here for venue accessibility information

Festival Box Office

Use your email to create an account at TIFF Partner Events

By phone:
10:00am to 7:00pm daily
+1 416.599.TIFF(8433)
Toll free: 1.888.599.8433

In person:
10:00am to 10:00pm daily
TIFF Bell Lightbox, 350 King Street West (at John Street)
If you encounter issues with your TIFF Ticketmaster online account, please call TIFF Bell Lightbox Box Office at 416.599.8433

For more information about purchasing tickets and packages, CLICK HERE.

Commuting In Toronto

If you're flying into Toronto Pearson International Airport, the UP Express departs from both Union Station and Toronto Pearson International Airport every 15 minutes. You can purchase them online or in person at both locations.

All screenings, industry panels and networks, and special events are easily accessible by Toronto public transportation TTC.

Other methods of accessible transportation in Toronto are:


Beck Taxi , 416-751-5555

Co-op Cabs , 416-240-0000

Wheelchair Accessible Transport , 416-839-0722

Please note that talking to an operator by phone in advance is the best way to guarantee an accessible cab that fits your schedule. There are only a limited number of accessible cabs available and may take up to an hour unless you don't make arrangements in advance. For further inquiries, click the links above or contact them directly.

Relaxed Screenings

As part of our commitment to developing and maintaining Accessbility for Ontarians with Disabilities Act (AODA), imagineNATIVE will have a "Relaxed Screening" during the festival.

Relaxed Screening allows for a different cinematic experience that allows guests with various accessbility needs to have a positive experience at our festival. We aim to have a sensory friendly and inclusive environment.

This means:

• Theatre lights are on at low
• Theatre sound levels are slightly lower
• No trailers or advertisements before the film
• You can move in and out during the screening

For more information about our 2019 Relaxed Screenings click HERE.

If you have further questions regarding the Relaxed Screening, please contact Guest Services Manager, Gina Rim, at or 416-585-2333 ext 9